This area focuses on the permanent enhancement of inter-system and inter-company business processes. Based on EAI systems, PIKON has been developing innovative applications which link the processes between suppliers, customers and logistic service providers efficiently. The SAP tools we apply successfully in this field are SAP Netweaver in combination with SAP eXchange Infrastructure, SAP BW and SAP Portals. In cooperation with webMethods, we implemented an integration platform based on the webMethods Enterprise Service Platform for PharmLog, a leading logistics service provider.