{"id":11068,"date":"2020-12-15T10:53:58","date_gmt":"2020-12-15T09:53:58","guid":{"rendered":"http:\/\/wordpress.p566832.webspaceconfig.de\/?page_id=11068"},"modified":"2026-03-31T14:29:52","modified_gmt":"2026-03-31T12:29:52","slug":"support-application-management","status":"publish","type":"page","link":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/","title":{"rendered":"Support &#038; Application Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11068\" class=\"elementor elementor-11068 elementor-792\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f88abf elementor-section-height-min-height header-boxed elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5f88abf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c68f70d\" data-id=\"c68f70d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4359abb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4359abb\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-a982d45\" data-id=\"a982d45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75b20b3 elementor-widget elementor-widget-heading\" data-id=\"75b20b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-xl\">Support &amp; Application Management Services<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f64e48 elementor-widget elementor-widget-heading\" data-id=\"9f64e48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-medium\">Support \u201eMade in Europe\u201c: Local with a global focus<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f2c78f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f2c78f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-02bcf0e\" data-id=\"02bcf0e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c4f23c elementor-widget elementor-widget-global elementor-global-6717 elementor-global-628 elementor-widget-breadcrumbs\" data-id=\"9c4f23c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.pikon.com\/en\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30e92a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30e92a4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b30d4b3\" data-id=\"b30d4b3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a69901 elementor-widget elementor-widget-heading\" data-id=\"7a69901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We've got your IT covered<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db262a2 elementor-widget elementor-widget-text-editor\" data-id=\"db262a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Employees in IT face significant challenges in keeping up with digitization and the complexity of modern IT systems. We provide your IT department with the necessary space to focus on their core tasks by taking over daily 2nd and 3rd level support for SAP BI, SAP ERP, and software development. Additionally, we ensure that your systems remain up-to-date with <a href=\"https:\/\/www.pikon.com\/en\/services\/consulting\/competence-center-for-legal-requirements\/\">global legal requirements<\/a>.<\/p><p>We prioritize high quality through PIKON&#8217;s in-house resources instead of anonymous offshore call centers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95ee72f elementor-widget elementor-widget-heading\" data-id=\"95ee72f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Transformation Challenges for your IT: How to address them effectively<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a3c3d elementor-widget elementor-widget-text-editor\" data-id=\"12a3c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>IT departments face a multitude of intricate and demanding tasks and challenges. On one hand, they must continuously align operational process requirements with their implementation in IT systems. This demands close collaboration and a deep understanding of the company&#8217;s business objectives. On the other hand, IT departments must be well-versed in global regulatory requirements and ensure their implementation in systems and processes. Non-compliance with such regulations can have severe consequences.<\/p><p>Internal resource constraints, a tense political climate, and the ongoing shortage of skilled personnel compel many companies to outsource parts of their IT tasks, further emphasizing the need for cost transparency. Managing expenses and performance is crucial. The role of IT has evolved from mere implementation to being a facilitator of business success, carrying significant strategic responsibility for IT leaders who must allocate resources for transformation.<\/p><p>In particular, complex transformation projects like the adoption of S\/4HANA or BW\/4HANA often consume substantial IT resources, adding to the complexity of addressing other challenges.<\/p><p>Overall, the modern IT landscape demands a broad spectrum of skills and a thoughtful strategy to successfully confront these challenges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-308992c e-ecs-flex e-flex e-con-boxed e-con e-child\" data-id=\"308992c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d88d01 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"2d88d01\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f19c0dd elementor-absolute elementor-widget elementor-widget-heading\" data-id=\"f19c0dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">\"<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cda2442 elementor-widget-tablet__width-inherit elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"cda2442\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:86095,&quot;slides_to_show&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;1&quot;,&quot;speed&quot;:1000,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-86095\">.elementor-86095 .elementor-element.elementor-element-e7ef1cc{--display:flex;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--align-items:center;--gap:30px 30px;--row-gap:30px;--column-gap:30px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-86095 .elementor-element.elementor-element-d4127a6 img{width:80%;max-width:80%;}.elementor-86095 .elementor-element.elementor-element-d4127a6 > .elementor-widget-container{padding:10px 10px 10px 10px;background-color:#FFFFFF;border-radius:50% 50% 50% 50%;}.elementor-86095 .elementor-element.elementor-element-d4127a6{width:var( --container-widget-width, 40% );max-width:40%;--container-widget-width:40%;--container-widget-flex-grow:0;}.elementor-86095 .elementor-element.elementor-element-ae1f7c3{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--padding-top:50px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-86095 .elementor-element.elementor-element-a9a5c5f{font-family:\"Verdana\", Sans-serif;font-weight:400;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-86095 .elementor-element.elementor-element-759acdc .elementor-heading-title{font-family:\"Verdana\", Sans-serif;font-size:16px;font-weight:600;}.elementor-86095 .elementor-element.elementor-element-c715651 .elementor-heading-title{font-family:\"Verdana\", Sans-serif;font-size:16px;font-weight:500;}.elementor-86095 .elementor-element.elementor-element-fa4b21a{--display:flex;}.elementor-86095 .elementor-element.elementor-element-1c12123 img{width:80%;max-width:80%;}.elementor-86095 .elementor-element.elementor-element-1c12123 > .elementor-widget-container{padding:10px 10px 10px 10px;background-color:#FFFFFF;border-radius:50% 50% 50% 50%;}.elementor-86095 .elementor-element.elementor-element-1c12123{width:var( --container-widget-width, 40% );max-width:40%;--container-widget-width:40%;--container-widget-flex-grow:0;}.elementor-86095 .elementor-element.elementor-element-711b952{--display:flex;}.elementor-86095 .elementor-element.elementor-element-1a9930d .elementor-heading-title{font-family:\"Verdana\", Sans-serif;font-size:16px;font-weight:600;}.elementor-86095 .elementor-element.elementor-element-4ba17cf .elementor-heading-title{font-family:\"Verdana\", Sans-serif;font-size:16px;font-weight:500;}@media(max-width:767px){.elementor-86095 .elementor-element.elementor-element-e7ef1cc{--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:flex-start;--align-items:center;--margin-top:0px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:050px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;}.elementor-86095 .elementor-element.elementor-element-d4127a6{--container-widget-width:50%;--container-widget-flex-grow:0;width:var( --container-widget-width, 50% );max-width:50%;}.elementor-86095 .elementor-element.elementor-element-d4127a6.elementor-element{--align-self:flex-start;}.elementor-86095 .elementor-element.elementor-element-ae1f7c3{--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-86095 .elementor-element.elementor-element-fa4b21a{--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--flex-wrap:nowrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-86095 .elementor-element.elementor-element-1c12123 > .elementor-widget-container{padding:5px 5px 5px 5px;}.elementor-86095 .elementor-element.elementor-element-1c12123{width:var( --container-widget-width, 120px );max-width:120px;--container-widget-width:120px;--container-widget-flex-grow:0;}.elementor-86095 .elementor-element.elementor-element-1c12123.elementor-element{--align-self:flex-start;}.elementor-86095 .elementor-element.elementor-element-711b952{--justify-content:center;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}}\/* Start custom CSS for image, class: .elementor-element-d4127a6 *\/.elementor-86095 .elementor-element.elementor-element-d4127a6 {\n    aspect-ratio: 1\/1 !important;\n}\n\n.elementor-86095 .elementor-element.elementor-element-d4127a6 .elementor-widget-container {\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n    justify-content: center;\n}\/* End custom CSS *\/\n\/* Start custom CSS for image, class: .elementor-element-1c12123 *\/.elementor-86095 .elementor-element.elementor-element-1c12123 {\n    aspect-ratio: 1\/1 !important;\n}\n\n.elementor-86095 .elementor-element.elementor-element-1c12123 .elementor-widget-container {\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n    justify-content: center;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"86095\" class=\"elementor elementor-86095 swiper-slide e-loop-item e-loop-item-88630 post-88630 testimonial type-testimonial status-publish hentry tag-support line_of_business-further_industries no-featured-image-padding\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-e7ef1cc e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"e7ef1cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4127a6 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"d4127a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"160\" height=\"88\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/01\/zwissTEX-scaled-e1706093041410-1.jpg\" class=\"attachment-medium_large size-medium_large wp-image-72384\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae1f7c3 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"ae1f7c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a5c5f elementor-widget elementor-widget-text-editor\" data-id=\"a9a5c5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We are very satisfied with the support provided by PIKON and their integrated partner TakeASP!<\/p>\n<p>The service agents are always helpful and think in the best interest of zwissTEX. Their high expertise allows them to quickly and competently address challenging inquiries. The independent handling of issues not only significantly relieves our internal IT but also provides additional support to key users in specialised departments.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-759acdc elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"759acdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wolfgang Chodura<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c715651 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c715651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Head of ITS, zwissTEX Germany GmbH <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa4b21a e-con-full elementor-hidden-desktop elementor-hidden-tablet e-ecs-flex e-flex e-con e-child\" data-id=\"fa4b21a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c12123 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"1c12123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"160\" height=\"88\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/01\/zwissTEX-scaled-e1706093041410-1.jpg\" class=\"attachment-large size-large wp-image-72384\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-711b952 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"711b952\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a9930d elementor-widget elementor-widget-heading\" data-id=\"1a9930d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wolfgang Chodura<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba17cf elementor-widget elementor-widget-heading\" data-id=\"4ba17cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Head of ITS, zwissTEX Germany GmbH <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"86095\" class=\"elementor elementor-86095 swiper-slide e-loop-item e-loop-item-88591 post-88591 testimonial type-testimonial status-publish hentry tag-e-invoicing-tax-reporting tag-support line_of_business-further_industries no-featured-image-padding\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-e7ef1cc e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"e7ef1cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4127a6 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"d4127a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"181\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-768x181.jpg\" class=\"attachment-medium_large size-medium_large wp-image-77188\" alt=\"\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-768x181.jpg 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-300x71.jpg 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-600x141.jpg 600w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515.jpg 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae1f7c3 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"ae1f7c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a5c5f elementor-widget elementor-widget-text-editor\" data-id=\"a9a5c5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>PIKON\u2019s team is not only knowledgeable about the necessary legal requirements, but they also understand our processes and are well-versed in the SAP system. This has led to swift and uncomplicated implementations of SAP Document and Reporting Compliance in various country subsidiaries.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-759acdc elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"759acdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Selcuk Kayaci<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c715651 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c715651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Head of Fin Services, Billing &amp; Taxation, Corporate Functions IT, Hilti Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa4b21a e-con-full elementor-hidden-desktop elementor-hidden-tablet e-ecs-flex e-flex e-con e-child\" data-id=\"fa4b21a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c12123 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"1c12123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"241\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515.jpg\" class=\"attachment-large size-large wp-image-77188\" alt=\"\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515.jpg 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-300x71.jpg 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-768x181.jpg 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515-600x141.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-711b952 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"711b952\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a9930d elementor-widget elementor-widget-heading\" data-id=\"1a9930d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Selcuk Kayaci<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba17cf elementor-widget elementor-widget-heading\" data-id=\"4ba17cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Head of Fin Services, Billing &amp; Taxation, Corporate Functions IT, Hilti Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"86095\" class=\"elementor elementor-86095 swiper-slide e-loop-item e-loop-item-88482 post-88482 testimonial type-testimonial status-publish hentry tag-sap-s-4hana tag-support line_of_business-further_industries no-featured-image-padding\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-e7ef1cc e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"e7ef1cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4127a6 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"d4127a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"79\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/hep_solar_Logo_kompakt_positiv_RGB-1-e1709806084436.png\" class=\"attachment-medium_large size-medium_large wp-image-77192\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae1f7c3 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"ae1f7c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a5c5f elementor-widget elementor-widget-text-editor\" data-id=\"a9a5c5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The collaboration with PIKON during the S\/4HANA implementation was a complete success for us at hep Global GmbH. Thanks to the comprehensive and efficient support, we can concentrate fully on the further roll-outs. PIKON\u2019s expertise and the high quality of their services have made a significant contribution to modernising our IT infrastructure and strengthening our position in the renewable energy sector. The continuation of support by PIKON even after the S\/4HANA roll-out is a great relief for our IT.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-759acdc elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"759acdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Joachim Kindler<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c715651 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c715651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vice President IT, hep Global GmbH<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa4b21a e-con-full elementor-hidden-desktop elementor-hidden-tablet e-ecs-flex e-flex e-con e-child\" data-id=\"fa4b21a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c12123 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"1c12123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"79\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/hep_solar_Logo_kompakt_positiv_RGB-1-e1709806084436.png\" class=\"attachment-large size-large wp-image-77192\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-711b952 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"711b952\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a9930d elementor-widget elementor-widget-heading\" data-id=\"1a9930d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Joachim Kindler<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba17cf elementor-widget elementor-widget-heading\" data-id=\"4ba17cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vice President IT, hep Global GmbH<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"86095\" class=\"elementor elementor-86095 swiper-slide e-loop-item e-loop-item-88454 post-88454 testimonial type-testimonial status-publish hentry tag-reporting tag-sap-s-4hana tag-support line_of_business-chemistry-and-pharmaceuticals no-featured-image-padding\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-e7ef1cc e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"e7ef1cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4127a6 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"d4127a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"91\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/11\/Boehringer_Logo_RGB_Black-klein.png\" class=\"attachment-medium_large size-medium_large wp-image-84783\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae1f7c3 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"ae1f7c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a5c5f elementor-widget elementor-widget-text-editor\" data-id=\"a9a5c5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With PIKON, we have a reliable partner at our side \u2013 dedicated and focused on the quality of work. Together, we achieve high acceptance by our users.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c715651 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c715651\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Head of Business Intelligence (Enabling Functions &amp; Operations), Boehringer Ingelheim Pharma GmbH &amp; Co. KG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa4b21a e-con-full elementor-hidden-desktop elementor-hidden-tablet e-ecs-flex e-flex e-con e-child\" data-id=\"fa4b21a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c12123 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"1c12123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"91\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/11\/Boehringer_Logo_RGB_Black-klein.png\" class=\"attachment-large size-large wp-image-84783\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-711b952 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"711b952\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba17cf elementor-widget elementor-widget-heading\" data-id=\"4ba17cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Head of Business Intelligence (Enabling Functions &amp; Operations), Boehringer Ingelheim Pharma GmbH &amp; Co. KG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8541f5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8541f5c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e98a88\" data-id=\"6e98a88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-448a179 elementor-widget elementor-widget-heading\" data-id=\"448a179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">This is how we support you with our Full-Service SAP Support Concept<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2724cf5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2724cf5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dace370\" data-id=\"dace370\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8baba33 elementor-widget elementor-widget-text-editor\" data-id=\"8baba33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Second\/Third Level Support<\/li><li>Acceptance, processing &amp; monitoring of tickets<\/li><li>Scheduling &amp; monitoring of process chains<\/li><li>System analysis and performance optimisation<\/li><li>Creating documentation<\/li><li>Carrying out functional and technical tests (e.g. for support package upgrades)<\/li><li>Training<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3c45620\" data-id=\"3c45620\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6191c6 elementor-widget elementor-widget-text-editor\" data-id=\"f6191c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.pikon.com\/en\/services\/consulting\/erp\/#support\">Support for Enterprise Resource Planning<\/a><\/li><li><a href=\"https:\/\/www.pikon.com\/en\/services\/consulting\/analytics-reporting\/#BI-Support\">Support for Analytics &amp; Reporting<\/a><\/li><li><a href=\"https:\/\/www.pikon.com\/en\/services\/custom-development\/#Workbench\">Support for Custom Development<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f588cd elementor-widget elementor-widget-heading\" data-id=\"9f588cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support and Application Management at PIKON<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1159b95 elementor-widget elementor-widget-text-editor\" data-id=\"1159b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Through our standardized PIKON Support Concept and 30 years of experience, we offer you the following added value:<\/p><ul><li><strong>A central point of contact<\/strong> for your SAP-related issues.<\/li><li><strong>Easy incident reporting<\/strong> through the web-based Jira ticketing system.<\/li><li><strong>A dedicated contact person<\/strong> for the support process: You have a Single Point of Contact (SPOC) through the PIKON Engagement Manager.<\/li><li><strong>&#8220;Glocal&#8221;<\/strong> approach =&gt; Global perspective with local knowledge\/local resources: SAP Incidents Management from Europe, no offshore call center where you get stuck in a queue, instead, PIKON&#8217;s own experienced resources.<\/li><li><strong>Optimization and maintenance<\/strong> of your system through continuous adaptation to your business processes.<\/li><li>An <strong>onboarding concept<\/strong> that addresses essential questions about your existing system and applications in advance.<\/li><li><strong>Relief for your colleagues<\/strong> (e.g., handling vacation replacements, month-end tasks, etc.).<\/li><li><strong>Transparent (cost) concept<\/strong>: Your support costs and required resources are precisely manageable.<\/li><li>We have <strong>experience in various <a href=\"https:\/\/www.pikon.com\/en\/industry\/\">industries<\/a><\/strong>, such as machinery and plant engineering (Make-to-order, Engineer-to-order), automotive, and chemistry.<\/li><\/ul><ol><li style=\"list-style-type: none;\">\u00a0<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f333de elementor-widget elementor-widget-spacer\" data-id=\"2f333de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f90a4fa elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"f90a4fa\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-11e8b29\" data-id=\"11e8b29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1512d1f elementor-widget elementor-widget-image\" data-id=\"1512d1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg\" class=\"attachment-medium size-medium wp-image-70234\" alt=\"\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-150x150.jpg 150w, https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-039a7a0\" data-id=\"039a7a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0da9403 elementor-widget elementor-widget-heading\" data-id=\"0da9403\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Support and Application Management<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1be62 elementor-widget elementor-widget-heading\" data-id=\"1b1be62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How we support you\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-626afae elementor-widget elementor-widget-text-editor\" data-id=\"626afae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find out how you can set up 2nd and 3rd level support more effectively and cost-efficiently and get valuable input for the further development of your SAP systems and developments. Arrange a non-binding consultation with our support specialist Andreas Adam.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca672b6 elementor-widget elementor-widget-button\" data-id=\"ca672b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#Contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send Request<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-234e03b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"234e03b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d7a64df\" data-id=\"d7a64df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85a438e elementor-widget elementor-widget-heading\" data-id=\"85a438e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your road to the Application Management Service at PIKON<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"ep-section-eql-height elementor-section elementor-inner-section elementor-element elementor-element-00a36aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" bdt-height-match=\"target: .ep-section-eql-height .elementor-element .elementor-widget &gt; div\" data-id=\"00a36aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-fba436f\" data-id=\"fba436f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f4fcec bdt-icon-type-image elementor-position-top bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"9f4fcec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1305\" height=\"665\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step1.png\" class=\"attachment-full size-full\" alt=\"Analysis \/ Onboarding process\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step1.png 1305w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step1-300x153.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step1-1024x522.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step1-768x391.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step1-600x306.png 600w\" sizes=\"(max-width: 1305px) 100vw, 1305px\" \/>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tAnalysis \/ Onboarding process\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>In an analysis workshop, we look at your systems and processes. The aim of this procedure is to gain a precise understanding of your system landscape and your processes. Through a standardised concept, we work out how the support must be structured so that we can support you optimally.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"bdt-ep-advanced-icon-box-readmore\" href=\"#Contact\">\n\t\t\t\t\t\t\n\t\t\t\t\t\tRequest Analysis Workshop\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fa-fw fas fa-angle-double-right\"><\/i>\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-cdd0635\" data-id=\"cdd0635\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2b1770 bdt-icon-type-image elementor-position-top bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"d2b1770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1305\" height=\"665\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step2.png\" class=\"attachment-full size-full\" alt=\"Customised AMS concept\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step2.png 1305w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step2-300x153.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step2-1024x522.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step2-768x391.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step2-600x306.png 600w\" sizes=\"(max-width: 1305px) 100vw, 1305px\" \/>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tCustomised AMS concept\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>You receive the concept created on the basis of the analysis workshop for application management services individually adapted to your needs. This includes, among other things, the SLAs, the configuration of the ticket portal and the representation of the support process for your company.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2ccc9a6\" data-id=\"2ccc9a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0545a7f bdt-icon-type-image elementor-position-top bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"0545a7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1304\" height=\"665\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step3.png\" class=\"attachment-full size-full\" alt=\"Start of the Application Management Service\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step3.png 1304w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step3-300x153.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step3-1024x522.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step3-768x392.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2022\/06\/Support_Step3-600x306.png 600w\" sizes=\"(max-width: 1304px) 100vw, 1304px\" \/>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tStart of the Application Management Service\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>We process your incidents and change requests. If our employees recognise potential for optimisation through the clustering of topics or the work on your support topics, we will of course point this out to you.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-036182c elementor-widget elementor-widget-spacer\" data-id=\"036182c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56c4315 elementor-widget elementor-widget-text-editor\" data-id=\"56c4315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The distribution of tasks between your own support organisation and PIKON can be arranged flexibly. We can take over level 2 or 3 support, depending on your requirements:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-64d55e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64d55e2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b0a23da\" data-id=\"b0a23da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e241b9 elementor-widget elementor-widget-image\" data-id=\"4e241b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Helpdesk-Support-Service_EN\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6ODA5MjEsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOFwvSGVscGRlc2stU3VwcG9ydC1TZXJ2aWNlX0VOLnBuZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2690\" height=\"1869\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN.png\" class=\"attachment-full size-full wp-image-80921\" alt=\"\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN.png 2690w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-300x208.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-1024x711.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-768x534.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-1536x1067.png 1536w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-2048x1423.png 2048w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-600x417.png 600w\" sizes=\"(max-width: 2690px) 100vw, 2690px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1657d81\" data-id=\"1657d81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51be97c elementor-widget elementor-widget-heading\" data-id=\"51be97c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PIKON SAP support procedure according to the ITIL-Standard <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-218ad07 elementor-widget elementor-widget-text-editor\" data-id=\"218ad07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You enter tickets for your problems\/incidents or change requests via a central access to the PIKON support system (jira). The further procedure is as follows:<\/p><ul><li>Tickets can be entered at any time by the people nominated by the customer. Customer-specific information can also be attached to the ticket.<\/li><li>The user does not need to know the right contact person at PIKON. The person responsible for processing is automatically assigned by our support organisation.<\/li><li>The processing status as well as the entire communication regarding the ticket and its solution can be viewed at any time in the portal. As a standard procedure, the ticket creator is also informed of all changes to the ticket by email.<\/li><li>You do not have to order support for every single incident. The support contract regulates the support over the defined term.<\/li><li>You receive a monthly statement of actual expenses, which ensures full transparency of costs.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac7eb3d elementor-widget elementor-widget-spacer\" data-id=\"ac7eb3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed63b9 elementor-widget elementor-widget-heading\" data-id=\"fed63b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our references<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a5fa65 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"8a5fa65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.pikon.com\/en\/case-studies\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Show all references<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea134e9 elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"ea134e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;5&quot;,&quot;navigation&quot;:&quot;dots&quot;,&quot;autoplay&quot;:&quot;no&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"ea134e9\" data-elementor-lightbox-title=\"Erhard-1.png\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzIzNzgsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wMVwvRXJoYXJkLTEucG5nIiwic2xpZGVzaG93IjoiZWExMzRlOSJ9\" href=\"https:\/\/www.pikon.com\/de\/referenzen\/\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/01\/Erhard-1.png\" alt=\"Erhard-1.png\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"ea134e9\" data-elementor-lightbox-title=\"Hilti_Logo_red_2016_sRGB-e1717756721515.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzcxODgsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvSGlsdGlfTG9nb19yZWRfMjAxNl9zUkdCLWUxNzE3NzU2NzIxNTE1LmpwZyIsInNsaWRlc2hvdyI6ImVhMTM0ZTkifQ%3D%3D\" href=\"https:\/\/www.pikon.com\/de\/referenzen\/\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/Hilti_Logo_red_2016_sRGB-e1717756721515.jpg\" alt=\"Hilti_Logo_red_2016_sRGB-e1717756721515.jpg\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"ea134e9\" data-elementor-lightbox-title=\"arnold.gif\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzIzODEsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wMVwvYXJub2xkLTEuZ2lmIiwic2xpZGVzaG93IjoiZWExMzRlOSJ9\" href=\"https:\/\/www.pikon.com\/de\/referenzen\/\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/01\/arnold-1.gif\" alt=\"arnold.gif\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"ea134e9\" data-elementor-lightbox-title=\"zwissTEX-scaled-e1706093041410.jpg\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzIzODQsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wMVwvendpc3NURVgtc2NhbGVkLWUxNzA2MDkzMDQxNDEwLTEuanBnIiwic2xpZGVzaG93IjoiZWExMzRlOSJ9\" href=\"https:\/\/www.pikon.com\/de\/referenzen\/\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/01\/zwissTEX-scaled-e1706093041410-1.jpg\" alt=\"zwissTEX-scaled-e1706093041410.jpg\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"ea134e9\" data-elementor-lightbox-title=\"hep_solar_Logo_kompakt_positiv_RGB-1-e1709806084436.png\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzcxOTEsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvaGVwX3NvbGFyX0xvZ29fa29tcGFrdF9wb3NpdGl2X1JHQi0xLWUxNzA5ODA2MDg0NDM2LnBuZyIsInNsaWRlc2hvdyI6ImVhMTM0ZTkifQ%3D%3D\" href=\"https:\/\/www.pikon.com\/de\/referenzen\/\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/hep_solar_Logo_kompakt_positiv_RGB-1-e1709806084436.png\" alt=\"hep_solar_Logo_kompakt_positiv_RGB-1-e1709806084436.png\" \/><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 6\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"ea134e9\" data-elementor-lightbox-title=\"DKMS_Logo_2016.png\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzcxOTQsInVybCI6Imh0dHBzOlwvXC93d3cucGlrb24uY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wNlwvREtNU19Mb2dvXzIwMTYucG5nIiwic2xpZGVzaG93IjoiZWExMzRlOSJ9\" href=\"https:\/\/www.pikon.com\/de\/referenzen\/\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/06\/DKMS_Logo_2016.png\" alt=\"DKMS_Logo_2016.png\" \/><\/figure><\/a><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-499c96d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"499c96d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ac680f\" data-id=\"8ac680f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a425067 elementor-widget elementor-widget-heading\" data-id=\"a425067\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"Contact\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9c73605 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c73605\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4adbbde\" data-id=\"4adbbde\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ff83cb elementor-widget elementor-widget-shortcode\" data-id=\"8ff83cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='_form_314'><\/div><script type='text\/javascript' src='https:\/\/pikon.activehosted.com\/f\/embed.php?static=0&id=314&6A9A9E086F86C&nostyles=0&preview=0'><\/script><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e008664\" data-id=\"e008664\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support &amp; Application Management Services Support \u201eMade in Europe\u201c: Local with a global focus We&#8217;ve got your IT covered Employees in IT face significant challenges in keeping up with digitization and the complexity of modern IT systems. We provide your IT department with the necessary space to focus on their core tasks by taking over &#8230; <a title=\"Boehringer &#8211; Head of BI\" class=\"read-more\" href=\"https:\/\/www.pikon.com\/en\/blog\/testimonial\/boehringer-leiter-bi\/\" aria-label=\"Read more about Boehringer &#8211; Head of BI\">Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":12345,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11068","page","type-page","status-publish","hentry","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support &amp; Application Management - PIKON SAP Consulting International<\/title>\n<meta name=\"description\" content=\"We support you with the daily operation of your SAP applications and the add-ons and supplementary programs we have developed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pikon.com\/en\/services\/support-application-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support &amp; Application Management - PIKON SAP Consulting International\" \/>\n<meta property=\"og:description\" content=\"We support you with the daily operation of your SAP applications and the add-ons and supplementary programs we have developed.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pikon.com\/en\/services\/support-application-management\/\" \/>\n<meta property=\"og:site_name\" content=\"PIKON SAP Consulting International\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-15T09:53:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-31T12:29:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support & Application Management - PIKON SAP Consulting International","description":"We support you with the daily operation of your SAP applications and the add-ons and supplementary programs we have developed.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/","og_locale":"en_US","og_type":"article","og_title":"Support & Application Management - PIKON SAP Consulting International","og_description":"We support you with the daily operation of your SAP applications and the add-ons and supplementary programs we have developed.","og_url":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/","og_site_name":"PIKON SAP Consulting International","article_published_time":"2020-12-15T09:53:58+00:00","article_modified_time":"2026-03-31T12:29:52+00:00","og_image":[{"url":"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/","url":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/","name":"Support & Application Management - PIKON SAP Consulting International","isPartOf":{"@id":"https:\/\/www.pikon.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/#primaryimage"},"image":{"@id":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg","datePublished":"2020-12-15T09:53:58+00:00","dateModified":"2026-03-31T12:29:52+00:00","description":"We support you with the daily operation of your SAP applications and the add-ons and supplementary programs we have developed.","breadcrumb":{"@id":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pikon.com\/en\/services\/support-application-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/#primaryimage","url":"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg","contentUrl":"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/09\/Andreas-Adam-2023-scaled-e1679395184783-300x300.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.pikon.com\/en\/services\/support-application-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pikon.com\/en\/"},{"@type":"ListItem","position":2,"name":"Services","item":"https:\/\/www.pikon.com\/en\/services\/"},{"@type":"ListItem","position":3,"name":"Support &#038; Application Management"}]},{"@type":"WebSite","@id":"https:\/\/www.pikon.com\/en\/#website","url":"https:\/\/www.pikon.com\/en\/","name":"PIKON SAP Consulting International","description":"SAP Beratung, SAP ERP Beratung, SAP Unternehmensberatung, SAP Softwareentwicklung, SAP Releasewechsel, SAP Partner, SAP Projekte, SAP Entwicklung, Einf\u00fchrung SAP ERP, Einf\u00fchrung SAP BI, ABAP Programmierung, SAP RollOut, SAP Schulung, SAP Hilfe, SAP Projektmanagement, Non Conformance Costs, NCC, HANA, Performance, Reporting, Business Intelligence, Customer Development, Change Management","publisher":{"@id":"https:\/\/www.pikon.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pikon.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pikon.com\/en\/#organization","name":"PIKON","url":"https:\/\/www.pikon.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pikon.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.pikon.com\/wp-content\/uploads\/2016\/07\/PIKON_Logo_NET_RGB.png","contentUrl":"https:\/\/www.pikon.com\/wp-content\/uploads\/2016\/07\/PIKON_Logo_NET_RGB.png","width":1810,"height":489,"caption":"PIKON"},"image":{"@id":"https:\/\/www.pikon.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/pages\/11068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/comments?post=11068"}],"version-history":[{"count":20,"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/pages\/11068\/revisions"}],"predecessor-version":[{"id":106807,"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/pages\/11068\/revisions\/106807"}],"up":[{"embeddable":true,"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/pages\/12345"}],"wp:attachment":[{"href":"https:\/\/www.pikon.com\/en\/wp-json\/wp\/v2\/media?parent=11068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}