{"id":1140,"date":"2017-11-27T12:44:18","date_gmt":"2017-11-27T11:44:18","guid":{"rendered":"http:\/\/blog.pikon.com\/?p=1140"},"modified":"2025-11-21T12:07:42","modified_gmt":"2025-11-21T11:07:42","slug":"get-invoices-paid-faster-with-sap-s4hana","status":"publish","type":"post","link":"https:\/\/www.pikon.com\/en\/blog\/get-invoices-paid-faster-with-sap-s4hana\/","title":{"rendered":"How to get your invoices paid faster with SAP S\/4HANA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1140\" class=\"elementor elementor-1140\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50805f2f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50805f2f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77579285\" data-id=\"77579285\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2996b957 elementor-widget elementor-widget-text-editor\" data-id=\"2996b957\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">When your customer buys your product or service, your accounting department sends him an invoice and hopes for a prompt payment. Many organisations worldwide, however, have customers exceeding the invoice due dates and paying too late or even worse, not paying at all. That\u2019s why your organisation needs to contact your customers as soon as the invoice due dates have exceeded. Chasing customers to get invoices paid is mostly is a very stressful and challenging but indispensable task.<\/p><p style=\"text-align: justify;\">Not following up on unpaid invoices can cause a high financial risk for your company and can even endanger your company\u2019s continued existence. This is because you have already made and prepaid various costs when your product or service has been provided to the customer.<\/p><p style=\"text-align: justify;\">In this blog post, I explain how SAP helps you get your invoices paid quicker and how you can keep your cash flow positive.<\/p><h2 style=\"text-align: justify;\"><strong>Why cash flow is so important to your business<\/strong><\/h2><p style=\"text-align: justify;\">Cash is the lifeline of every company. If this lifeline deteriorates, so does the company&#8217;s ability to fund operations, reinvest and meet capital requirements and payments. The need to have a positive cash flow situation is therefore a critical factor for your organisation\u2019s financial well-being and continuity. That\u2019s why it is essential to understand your company\u2019s cash flow health and make the right investment decisions. A good way to judge your company\u2019s cash flow prospects is to look at your Working Capital Management (WCM), which is closely linked to your Accounts Receivable Management.<\/p><p style=\"text-align: justify;\">There are three major cash flow types to be distinguished in each business:<\/p><ul style=\"text-align: justify;\"><li>The operating cash flow, arising from normal operations such as revenues and cash operating expenses net of taxes<\/li><li>The investing cash flow, arising from investment activities such as the acquisition or disposition of current and fixed assets<\/li><li>The financial cash flow, arising from raising (or decreasing) cash through the issuance (or retraction) of additional shares, short-term or long-term debt for your company&#8217;s operations<\/li><\/ul><p style=\"text-align: justify;\">In this blog post, I focus on the operating cash flow, since this is a result of incoming customer payments and outgoing supplier\/ vendor payments and is therefore linked with the solution to get your unpaid invoices paid quicker.<\/p><h2 style=\"text-align: justify;\"><strong>How your customer\u2019s payment behaviour affects your cash flow<\/strong><\/h2><p style=\"text-align: justify;\">After you have provided your product or service and sent out the invoice to your customer, there are three possible scenarios that each impact your cash flow:<\/p><ol style=\"text-align: justify;\"><li>In a best-case scenario, your customer pays immediately upon receipt of the invoice. In this scenario, your cash flow is the least affected because the costs that you have already made for providing the ordered goods or services and for the administrative processing are quickly reimbursed.<\/li><li>In a second case, your sales people have agreed upon diverging payment terms and conditions, allowing your customer to pay later or just pushing them to pay promptly after receipt of the invoice. Depending on the agreed terms and conditions, this situation can impact your cash flow either positively or negatively.<\/li><li>In a third situation, your customer decides not to pay your invoice on time or even not to pay at all. Or he just makes a partial payment, for whatever reason. Of course, this is disastrous for your cash flow.<\/li><\/ol><p style=\"text-align: justify;\">This third case should sound an alarm and needs to be followed up on time by the responsible person(s) in your organisation. Pushing your customers to get your invoices paid can be a very time-consuming and stressful task. On one hand is the need to push customers for prompt payment. On the other is the desire to keep things cordial, continue doing business with them, and stop the relationship crashing and burning.<\/p><p style=\"text-align: justify;\">From my experiences, in this third scenario, organisations are having difficulties still getting their invoices paid when they are lacking in:<\/p><ul style=\"text-align: justify;\"><li>A well-considered business process to provide a structure for the team that needs to follow up on unpaid invoices;<\/li><li>An implemented IT-solution to collect all the data and inform and support the responsible persons to contact the customers that are not paying their bills;<\/li><li>A communication structure to provide transparency and working efficiency among all involved people to follow up on unpaid invoices.<\/li><\/ul><figure id=\"attachment_81442\" aria-describedby=\"caption-attachment-81442\" style=\"width: 290px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-81442 size-medium\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/09\/Process-and-communication-structures-300x267.png\" alt=\"All payment processing data comes together in Dispute Management.\" width=\"300\" height=\"267\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/09\/Process-and-communication-structures-300x267.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/09\/Process-and-communication-structures.png 406w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-81442\" class=\"wp-caption-text\">All payment processing data comes together in Dispute Management.<\/figcaption><\/figure><center><br \/><center><\/center><center><\/center><\/center><h2 style=\"text-align: justify;\"><strong>How cash flow impacts your business growth<\/strong><\/h2><p style=\"text-align: justify;\">Many businesses report late payment is having a negative impact on their ability to keep or employ people and thus prohibit the growth of their company. As such, one out of two businesses in construction state late payments contributed to them not hiring.<\/p><h2 style=\"text-align: justify;\"><strong>What you can do to handle customers who delay payment schedules<\/strong><\/h2><p>Receivables and invoice dispute management is a complex, labor-intensive process, especially when past-due accounts threaten your cash flow and increase the risk of bad debt. We have therefore created a checklist, providing you a systematic approach to chasing payments. Please feel free to download our checklist \u201cWhat steps can I take to get my invoices paid faster?\u201d by clicking the following button. You&#8217;ll receive the checklist via EMail after submitting the form.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a72500 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"7a72500\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c5c0763\" data-id=\"c5c0763\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b974d40 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b974d40\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4f41426\" data-id=\"4f41426\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5d8ee0 bdt-icon-type-image elementor-position-left elementor-widget__width-initial elementor-vertical-align-top bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"f5d8ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t<img decoding=\"async\" width=\"621\" height=\"519\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/Checklist-What-steps-ivoices-paid-faster.png\" class=\"attachment-full size-full\" alt=\"Checklist\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/Checklist-What-steps-ivoices-paid-faster.png 621w, https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/Checklist-What-steps-ivoices-paid-faster-300x251.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/Checklist-What-steps-ivoices-paid-faster-600x501.png 600w\" sizes=\"(max-width: 621px) 100vw, 621px\" \/>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tChecklist\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>What steps can I take to get my invoices paid faster?<\/p><p><div class=\"activecampaign-inline-container \"><div class=\"activecampaign-inline-form\"> <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"active-campaign-email-marketing-form\" data-borlabs-cookie-content=\"PGRpdiBjbGFzcz0nX2Zvcm1fMjU4Jz48L2Rpdj48c2NyaXB0IHR5cGU9J3RleHQvamF2YXNjcmlwdCcgc3JjPSdodHRwczovL3Bpa29uLmFjdGl2ZWhvc3RlZC5jb20vZi9lbWJlZC5waHA\/c3RhdGljPTAmaWQ9MjU4JjZBODAxNzNFOEEzMUYmbm9zdHlsZXM9MCZwcmV2aWV3PTAnPjwvc2NyaXB0Pg==\"><div class=\"brlbs-cmpnt-cb-preset-b brlbs-cmpnt-cb-ac-email-marketing\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/www.pikon.com\/wp-content\/uploads\/borlabs-cookie\/1\/bct-mailchimp-vanilla-main.png')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">You are currently viewing a placeholder content from <strong>Active Campaign<\/strong>. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">More Information<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">Unblock content<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accept required service and unblock content<\/a> <\/div> <\/div> <\/div><\/div><\/div><div class=\"activecampaign-inline-button\"><a class=\"cta-button\" href=\"#\">Download<\/a><\/div><\/div><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a3e6ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a3e6ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ac19db\" data-id=\"3ac19db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eece8b9 elementor-widget elementor-widget-text-editor\" data-id=\"eece8b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">A strategic solution to get unpaid invoices paid faster by your customers is to get a central IT solution, covering all relevant business processes and also facilitating a streamlined communication process and transparency throughout your organisation.<\/p><p style=\"text-align: justify;\">This IT solution is preferably connected with your ERP system, since all relevant customer and invoice data are stored there. Furthermore, it should enable your staff to log their calls and agreed steps after they have contacted your customers that are not paying your invoices. This keeps all the involved people within your organisation up to date.<\/p><p style=\"text-align: justify;\">A workflow feature is essential, since it increases the working efficiency by assigning tasks to the right people at the right time within your team.<\/p><p style=\"text-align: justify;\">After implementing this central IT solution and agreeing upon a structured work approach, you are able to chase unpaid invoices most efficient. This will result in getting paid faster and therefore your cash flow will be improved.<\/p><p>Beside the improved payments, the usage of an integrated IT tool will give the company the opportunity to collect insights on why the customer is not paying on time or is having any constraints during the payment. By collecting information like <strong>Reason of dispute, escalation reason or the category of a dispute<\/strong>, you can improve the behaviour of and relationship with the customer over time. By incorporating reporting tools on the collected data, it is possible to find the root causes of customer dissatisfaction. These insights can for example lead to solving product defects in the future, improved business process and an increase in the overall service level. Your company will be more customer-centric and improving the overall customer experience by decreasing the negative feeling around disputes and giving the customer the feeling that he is being heart.<\/p><p style=\"text-align: justify;\">But how can you do this in SAP?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e1189ca elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"e1189ca\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a2f493\" data-id=\"9a2f493\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8999b9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8999b9e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-97083f0\" data-id=\"97083f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb36f9c bdt-icon-type-image elementor-position-left elementor-widget__width-initial elementor-vertical-align-top bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"fb36f9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"910\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/12\/PIKON-Webinar-How-to-get-your-invoices-paid-faster-Startseite.png\" class=\"attachment-full size-full\" alt=\"Webinar\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/12\/PIKON-Webinar-How-to-get-your-invoices-paid-faster-Startseite.png 1920w, https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/12\/PIKON-Webinar-How-to-get-your-invoices-paid-faster-Startseite-300x142.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/12\/PIKON-Webinar-How-to-get-your-invoices-paid-faster-Startseite-1024x485.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/12\/PIKON-Webinar-How-to-get-your-invoices-paid-faster-Startseite-768x364.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/12\/PIKON-Webinar-How-to-get-your-invoices-paid-faster-Startseite-1536x728.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tWebinar\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>Learn how to get your invoices paid quicker with Dispute Management in SAP S\/4HANA<\/p><p>\u00a0<\/p><p><a class=\"cta-button\" href=\"https:\/\/www.pikon.com\/en\/doc\/webinar-sap-disput-management-fscm\/\" target=\"_blank\" rel=\"noopener\">Watch the webinar<\/a><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ef7b7d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ef7b7d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-714c274\" data-id=\"714c274\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82f92d7 elementor-widget elementor-widget-text-editor\" data-id=\"82f92d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: justify;\"><strong>How SAP helps you to get your customer invoices paid quicker<\/strong><\/h2><p style=\"text-align: justify;\">SAP provides an integrated solution for following up on unpaid invoices with their SAP Dispute Management module for FI-AR (FIN-FSCM-DM). This is available in SAP S\/4HANA Enterprise Management and is one of the tools of SAP\u2019s Financial Supply Chain Management (SAP FSCM) for capturing, resolving and analysing customer issues in your accounts receivables open issue management. SAP FSCM Dispute Management supplements the process chain Purchase Order \u2013 Delivery \u2013 Invoice \u2013 Payment in the stage between invoice and payment if there are discrepancies with your customer and targets on optimising the financial flows within your company and towards your business partners.<\/p><p style=\"text-align: justify;\">In SAP FSCM DM you have all the data in place to create and list the outstanding dispute cases of customers who haven\u2019t or have partially paid your invoices.<\/p><figure id=\"attachment_1149\" aria-describedby=\"caption-attachment-1149\" style=\"width: 1586px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1149 size-full\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/SAP-FSCM-DM-Process.png\" alt=\"SAP FSCM Dispute Management - Process for handling dispute cases\" width=\"1596\" height=\"395\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/SAP-FSCM-DM-Process.png 1596w, https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/SAP-FSCM-DM-Process-300x74.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/SAP-FSCM-DM-Process-1024x253.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/SAP-FSCM-DM-Process-768x190.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2017\/11\/SAP-FSCM-DM-Process-1536x380.png 1536w\" sizes=\"(max-width: 1596px) 100vw, 1596px\" \/><figcaption id=\"caption-attachment-1149\" class=\"wp-caption-text\">SAP FSCM Dispute Management &#8211; Process<\/figcaption><\/figure><p style=\"text-align: justify;\">Creating a dispute case in SAP FSCM DM supports the following features:<\/p><ul style=\"text-align: justify;\"><li>You get an overview of the status and the outstanding amounts of the unpaid invoices<\/li><li>You can enter the reasons and root causes of customer issues<\/li><li>Role Management: you can assign roles to your team, providing individual persons the authorisation to perform and work on certain dispute cases<\/li><li>Documents can be attached to dispute cases and anyone with the right authorisation can access them (central storage functionality)<\/li><li>A built-in workflow simplifies the processing of dispute cases among different people. The occasional processors no longer have to regularly check in SAP FSCM DM whether they have dispute cases to process; instead, they receive a notification when this is the case<\/li><li>Thanks to the SAP S\/4HANA integration, dispute cases are automatically closed as soon as the customer pays the invoice<\/li><li>\u2026<\/li><\/ul><p style=\"text-align: justify;\">If you want to see how it&#8217;s done in the SAP system, you should <a href=\"https:\/\/www.pikon.com\/en\/doc\/webinar-sap-disput-management-fscm\/\" target=\"_blank\" rel=\"noopener\">click the button to watch our webinar recording<\/a> and learn how SAP FSCM Dispute Management helps you improve your cash flow and working capital. During this webinar, we dive into our SAP S\/4HANA system and show you all features of SAP FSCM Dispute Management. Furthermore, you also learn how you can structure your business processes and communication approach to create a streamlined process and get your invoices paid faster.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f3ed43c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f3ed43c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77cc5f9\" data-id=\"77cc5f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2343fa9 elementor-widget elementor-widget-heading\" data-id=\"2343fa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Future opportunities ahead to boost the faster payment collection:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d3a86b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0d3a86b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45ea249\" data-id=\"45ea249\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-298d382 elementor-widget elementor-widget-text-editor\" data-id=\"298d382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Fiori integrations: Enhanced apps featuring metrics and intuitive dashboards to improve the overall user experience.<\/li><li>SAP S\/4HANA Cloud: Delivering real time, up-to-date information with improved communication capabilities and seamless integration across other SAP modules.<\/li><li>Automation Solutions: Streamlining the processes by automating the registration of dispute cases.<\/li><li>Chatbot integration: First line customer support, while minimizing the need of direct user intervention. Offering a 24\/7 service with self-service capabilities reduces the response times and increases the customer user satisfaction.<\/li><li>AI Powered Functions &amp; Embedded AI: Machine learning algorithms can offer early detection of malicious payment behaviour and methods or solutions to resolve disputes more efficiently, ensuring the quicker collection of the company\u00b4s funds.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f99eb7 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1f99eb7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3465d74\" data-id=\"3465d74\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-36e4cf5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36e4cf5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9ec3ff3\" data-id=\"9ec3ff3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8bc00a elementor-widget elementor-widget-heading\" data-id=\"f8bc00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">For any questions or remarks on this topic, please do not hesitate to contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2f64776 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"2f64776\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b1c96bf\" data-id=\"b1c96bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-846b843 elementor-widget__width-initial elementor-widget elementor-widget-pikon-author-box-widget\" data-id=\"846b843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pikon-author-box-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-widget-image-box elementor-position-left elementor-vertical-align-top\"><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2019\/07\/Tommy_Beckers_-_PIKON_Benelux_NV-150x150.jpg\" alt=\"Tommy Beckers\" title=\"Tommy Beckers\" loading=\"lazy\"\/><\/a><\/figure><div class=\"elementor-image-box-content\"><div class=\"elementor-image-box-title\">Tommy Beckers<\/div><div class=\"elementor-image-box-position\">Managing Partner PIKON Benelux NV<\/div><div class=\"elementor-image-box-phone\"><a href=\"tel:+3289722910\"><i class=\"fas fa-phone\"><\/i> +32 (0) 89 722910<\/a><\/div><div class=\"elementor-image-box-mail\"><a href=\"mailto:tommy.beckers@pikon.com\"><i class=\"fa-fw far fa-envelope\"><\/i> tommy.beckers@pikon.com<\/a><\/div><div class=\"elementor-image-box-description\"><p><div class=\"activecampaign-inline-container \"><div class=\"activecampaign-inline-form\">[borlabs-cookie id=\"active-campaign-email-marketing-form\" type=\"content-blocker\"]<div class='_form_234'><\/div><script type='text\/javascript' src='https:\/\/pikon.activehosted.com\/f\/embed.php?static=0&id=234&6A80173E96368&nostyles=0&preview=0'><\/script>[\/borlabs-cookie]<\/div><div class=\"activecampaign-inline-button\"><a class=\"cta-button\" href=\"#\">Contact<\/a><\/div><\/div><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do you have customers that don&#8217;t pay your invoices? Learn how SAP helps you to get them paid faster.<\/p>\n","protected":false},"author":17,"featured_media":1141,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[22],"tags":[112,468,80,122,175],"class_list":["post-1140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-posts","tag-digital-transformation","tag-finance-accounting","tag-process-optimisation","tag-sap-fscm","tag-sap-s-4hana","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to get your invoices paid faster with SAP S\/4HANA - PIKON SAP Consulting International<\/title>\n<meta name=\"description\" content=\"Learn how to use Dispute Management in SAP S\/4HANA to get your customer invoices paid faster. 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