{"id":56061,"date":"2026-06-17T09:26:44","date_gmt":"2026-06-17T07:26:44","guid":{"rendered":"https:\/\/www.pikon.com\/?p=56061"},"modified":"2026-06-17T09:26:39","modified_gmt":"2026-06-17T07:26:39","slug":"skills-shortage-in-it-external-sap-support-as-the-solution","status":"publish","type":"post","link":"https:\/\/www.pikon.com\/en\/blog\/skills-shortage-in-it-external-sap-support-as-the-solution\/","title":{"rendered":"Skills shortage in IT? External SAP support as the solution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"56061\" class=\"elementor elementor-56061 elementor-55930\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36038dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36038dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a554d3b\" data-id=\"a554d3b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b07dc96 elementor-widget elementor-widget-text-editor\" data-id=\"b07dc96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The shortage of skilled professionals in the IT sector will remain a key challenge for companies in 2026. According to the latest <a href=\"https:\/\/investor.manpowergroup.com\/news-releases\/news-release-details\/global-talent-shortage-reaches-turning-point-ai-skills-claim-top?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">ManpowerGroup Talent Shortage Survey<\/a>, 72 per cent of employers worldwide report difficulties in filling open positions. The demand for AI and digital skills has become one of the biggest drivers of the global talent shortage.<\/p><p>According to the <a href=\"https:\/\/www.experis.co.uk\/blog\/2025\/03\/closing-the-digital-skills-gap-the-2025-talent-shortage?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">UK 2025 talent shortage (Experis)<\/a>, in the UK, IT and data skills remain among the hardest areas to recruit for, highlighting the ongoing gap between business requirements and available expertise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2f57dd elementor-widget elementor-widget-heading\" data-id=\"b2f57dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SAP Support and Application Management Services as the solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d166717 elementor-widget elementor-widget-text-editor\" data-id=\"d166717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are aware of this problem in your company and are considering how to use your existing internal resources more effectively, the topic of SAP support could be relevant to you. Here at PIKON, as external service providers, we have developed a special\u00a0<a href=\"https:\/\/www.pikon.com\/en\/services\/support-application-management\/\"><span data-preserver-spaces=\"true\">2nd and 3rd level support concept<\/span><\/a><span data-preserver-spaces=\"true\">, so that you can devote yourself to complex topics such as the migration to SAP S\/4HANA, and your employees do not have to deal with the daily support requests.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2544b8 elementor-widget elementor-widget-heading\" data-id=\"a2544b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The added value for you from the full-service SAP support concept from PIKON<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2b7278 elementor-widget elementor-widget-text-editor\" data-id=\"b2b7278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Focus on your core tasks: Your internal IT team can focus on its core tasks and devote itself to preparing and implementing an SAP S\/4HANA or BW4\/HANA transformation, for example.<\/li><li>Everything from one single source: Our support team will take care of your 2nd and 3rd level support. For this purpose, experts in a variety of fields are available to you at any time (SAP ERP, SAP BI, and developers).<\/li><li>Reliability: In the scope of the individual SLA agreement the support team is available to you at any time. Stand-in staff is also provided in cases of illness or absence, and no requests are left unanswered.<\/li><li>Scalability: The configuration of the contract offers you maximum flexibility with simultaneous certainty so that peak workloads can also be covered.<\/li><li>High quality support: We have confidence in our PIKON team, to deliver support with a high standard of quality that can resolve the most complex challenges at the location of the customer.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4debfda elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4debfda\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4340bbd\" data-id=\"4340bbd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e21925d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e21925d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-27afb10\" data-id=\"27afb10\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac619ad bdt-icon-type-image elementor-position-left elementor-widget__width-initial elementor-vertical-align-top bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"ac619ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2690\" height=\"1869\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN.png\" class=\"attachment-full size-full\" alt=\"Support &amp; Application Management\" srcset=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN.png 2690w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-300x208.png 300w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-1024x711.png 1024w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-768x534.png 768w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-1536x1067.png 1536w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-2048x1423.png 2048w, https:\/\/www.pikon.com\/wp-content\/uploads\/2024\/08\/Helpdesk-Support-Service_EN-600x417.png 600w\" sizes=\"(max-width: 2690px) 100vw, 2690px\" \/>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title ep-title-\">\n\t\t\t<span >\n\t\t\t\tSupport &amp; Application Management\t\t\t<\/span>\n\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-description\">\n\t\t\t\t\t\t<p>Employees in IT face significant challenges in keeping up with digitization and the complexity of modern IT systems.<\/p><p>We provide your IT department with the necessary <strong>space to focus on their core tasks<\/strong> by taking over daily <strong>2nd and 3rd level support<\/strong> for SAP BI, SAP ERP, and software development.<\/p><p>\u00a0<\/p><p><a class=\"cta-button\" href=\"https:\/\/www.pikon.com\/en\/services\/support-application-management\/\" target=\"_blank\" rel=\"noopener\">Read more<\/a><\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b12055f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b12055f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d32910d\" data-id=\"d32910d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d94c17 elementor-widget elementor-widget-text-editor\" data-id=\"1d94c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Feel free to ask me any other questions you may have as comments in the field at the end of the article. Or arrange a consultation with our expert directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f47bbe elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"4f47bbe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14a3bc1\" data-id=\"14a3bc1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2d805ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d805ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e6c95db\" data-id=\"e6c95db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-299a6bc elementor-widget elementor-widget-heading\" data-id=\"299a6bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Arrange a non-binding consultation with our support specialist Andreas Adam<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7fa841 elementor-widget elementor-widget-text-editor\" data-id=\"c7fa841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find out how you can set up 2nd and 3rd level support more effectively and cost-efficiently and get valuable input for the further development of your SAP systems and developments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0c9367c elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"0c9367c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-80ce989\" data-id=\"80ce989\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d18ddcb elementor-widget__width-initial elementor-widget elementor-widget-pikon-author-box-widget\" data-id=\"d18ddcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pikon-author-box-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-widget-image-box elementor-position-left elementor-vertical-align-top\"><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2023\/03\/Andreas-Adam-2023-scaled-e1679395184783-150x150.jpg\" alt=\"Andreas Adam\" title=\"Andreas Adam\" loading=\"lazy\"\/><\/a><\/figure><div class=\"elementor-image-box-content\"><div class=\"elementor-image-box-title\">Andreas Adam<\/div><div class=\"elementor-image-box-position\">CFO PIKON Deutschland AG<\/div><div class=\"elementor-image-box-phone\"><a href=\"tel:+49681379620\"><i class=\"fas fa-phone\"><\/i> +49 (0) 681 379 62 - 0<\/a><\/div><div class=\"elementor-image-box-mail\"><a href=\"mailto:andreas.adam@pikon.com\"><i class=\"fa-fw far fa-envelope\"><\/i> andreas.adam@pikon.com<\/a><\/div><div class=\"elementor-image-box-description\"><p><div class=\"activecampaign-inline-container \"><div class=\"activecampaign-inline-form\">[borlabs-cookie id=\"active-campaign-email-marketing-form\" type=\"content-blocker\"]<div class='_form_314'><\/div><script type='text\/javascript' src='https:\/\/pikon.activehosted.com\/f\/embed.php?static=0&id=314&6A806BA75FCE0&nostyles=0&preview=0'><\/script>[\/borlabs-cookie]<\/div><div class=\"activecampaign-inline-button\"><a class=\"cta-button\" href=\"#\">Make an appointment now!<\/a><\/div><\/div><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Respond to the shortage of IT specialists in the area of SAP, start outsourcing your SAP support.<\/p>\n","protected":false},"author":59,"featured_media":803,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[22],"tags":[168,175,496],"class_list":["post-56061","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-posts","tag-sap-ecc","tag-sap-s-4hana","tag-support","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Skills shortage in IT? External SAP support as the solution<\/title>\n<meta name=\"description\" content=\"Are you experiencing problems due to a shortage of skilled workers? Relieve the workload on your IT team with external SAP support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pikon.com\/en\/blog\/skills-shortage-in-it-external-sap-support-as-the-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Skills shortage in IT? External SAP support as the solution\" \/>\n<meta property=\"og:description\" content=\"Are you experiencing problems due to a shortage of skilled workers? Relieve the workload on your IT team with external SAP support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pikon.com\/en\/blog\/skills-shortage-in-it-external-sap-support-as-the-solution\/\" \/>\n<meta property=\"og:site_name\" content=\"PIKON SAP Consulting International\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-17T07:26:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pikon.com\/wp-content\/uploads\/2020\/10\/Support-AdobeStock_255065360_c_love-the-wind.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"684\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Daniel Schneider-Ortscheit\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Skills shortage in IT? 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