IT departments face a multitude of intricate and demanding tasks and challenges. On one hand, they must continuously align operational process requirements with their implementation in IT systems. This demands close collaboration and a deep understanding of the company’s business objectives. On the other hand, IT departments must be well-versed in global regulatory requirements and ensure their implementation in systems and processes. Non-compliance with such regulations can have severe consequences.

Internal resource constraints, a tense political climate, and the ongoing shortage of skilled personnel compel many companies to outsource parts of their IT tasks, further emphasizing the need for cost transparency. Managing expenses and performance is crucial. The role of IT has evolved from mere implementation to being a facilitator of business success, carrying significant strategic responsibility for IT leaders who must allocate resources for transformation.

In particular, complex transformation projects like the adoption of S/4HANA or BW/4HANA often consume substantial IT resources, adding to the complexity of addressing other challenges.

Overall, the modern IT landscape demands a broad spectrum of skills and a thoughtful strategy to successfully confront these challenges.