Case Study | Boehringer Ingelheim
Creating value through innovation
Introduction, development and support for SAP BW and SAP BO applications

Long-term partnership between Boehringer and PIKON

Since November 2006, PIKON has provided support in the design and implementation of SAP BI requirements with regard to reporting and planning. Boehringer innovates both in the development and production of medicines and in internal processes, e.g. in BI.

“New technologies and trends play an important role for Boehringer Ingelheim. With PIKON, we have an innovative partner who not only knows their way around the latest BI tools and technologies, but also discusses them critically and openly.” Head of Business Intelligence (Enabling Functions & Operations)

About “Boehringer Ingelheim”

Boehringer Ingelheim numbers among the top 20 international pharmaceutical companies, with 145 affiliated companies and a total of around 47,500 employees. The company’s focus is on research, development, production and marketing of new medications with high therapeutic benefits for human medicine and animal health.

Boehringer Ingelheim creates value through innovation. Here, there is a particular focus on the development of advanced medicines which allow for better patient care.

„With PIKON, we have a reliable partner at our side – dedicated and focused on the quality of work. Together, we achieve high acceptance by our users.“

Head of Business Intelligence (Enabling Functions & Operations), Boehringer Ingelheim Pharma GmbH & Co. KG


The Initial Situation at Boehringer Ingelheim

Boehringer Ingelheim has already been using SAP ERP as an operational system for a wide range of country organisations for many years. The associated reporting is done in associated SAP BW systems, among others. The constant development of the company also makes changes necessary in the field of business intelligence, whether through roll-outs in other country organisations, changes to the business or organisation or the introduction of more innovative tools. Experienced employees look after these systems and the numerous users worldwide.

Our Solution

Since November 2006, PIKON has provided support in the design and implementation of SAP BI requirements with regard to reporting and planning. Functionally, these come from a wide range of streams including

  • Accounting to Reporting (in particular FI, CO, IM, PS)
  • Purchase to Pay (in particular MM, SRM, FI-AP)
  • Order to Cash (in particular SD, CRM, FI-AR)
  • Operations (in particular MM, PP, QM)

As well as central divisions such as Human Resources (HR) or Master Data Management (MDM, BPM).


PIKON’s activities over the course of the year included:

  • Design
  • Programming of extractors
  • Establishment of data models in BW, incl. programming
  • Establishment of interfaces using Open Hub or APD
  • Provision of reports, in particular
  • BEx queries
  • Workbooks (BEx or Analysis Office)
  • BEx WebTemplates
  • Web Intelligence
  • Design Studio
  • Broadcasting set-up
  • Creation and monitoring of process chains
  • Establishment of permissions
  • Support for release upgrades
  • Go-live support
  • User support


Since the beginning of 2016, a SAP Factory has looked after the BW systems. PIKON support therefore now concentrates on analysis of the technical requirements and the design. But there are always new and exciting BI topics at Boehringer Ingelheim thanks to the use of innovative technologies such as BWonHANA, Design Studio or Predictive which PIKON is happy to provide support and know-how for.

Benefits for Boehringer Ingelheim

In order to meet all of these requirements in a targeted manner, an experienced team of Boehringer Ingelheim and PIKON employees faces the challenges both in day-to-day support and in numerous projects. The longstanding collaboration and mutual trust make it possible to react quickly, flexibly and reliably to user questions. That’s why teamwork is fun!

More Case Studies:

Background information and interesting facts can be found in our blog

Improved performance and usability for Material Requirements Planning because of new functionalities.


Our Expertise in the pharmacy industry for your success!

Tommy Beckers
Tommy Beckers
Managing Partner PIKON Benelux NV
Martina Ksinsik
Martina Ksinsik
Customer Success Manager